Tabor Street | Burnley | BB12 0HL

Patient Access: Online Services

What is Patient Access?

With Patient Access, you can now access your local GP services at home, work or on the move — wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.

  • Book an appointment
  • Order repeat prescriptions
  • Change your address details
  • Send secure messages to your practice

Please note: your local practice may not offer every Patient Access feature. Ask at your surgery to find out which are available to you.

Are you registered to do this?

If not please ask at reception for more details and complete a form so we can give you this access.

Download the following leaflet…Introducing Patient Access Online Services

Can I use Patient Access?

Around 1 in 4 practices currently offer this service. When you register a check will be made to see if your practice offers the service. If you can’t currently get access you can register your interest for the future.

Online Services

Please take advantage of this service. Once registered, you will be able to Book Appointments on the Patient Access Website and also Order Repeat Prescriptions. To register for this, please ask at Reception for a registration form. It is important you read our Statement of Intent with regards to Online Services we offer. Please download here: Statement of Intent

If you have already registered, simply click here, you will be redirected to the Patient Access Login screen:

Is my Information Secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Stoptober

Stoptober and Local Stop Smoking Support Services in Lancashire Quit Squad provides stop smoking support in the Lancashire Area. For further information on the provision of stop smoking support services in Cumbia, Blackpool and Blackburn with Darwen, please see the links below: Find Your Local Stop Smoking Service: https://www.nhs.uk/better-health/quit-smoking/

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999

Data Protection Act 1998

The Practice fully complies with the Data Protection Act 1998. Under the Act patients have a right to be informed whether personal data about them is being processed and have the right of access to the data.

Confidentiality

Practice Staff are bound by the same confidentiality rules as Doctors. We comply fully with the Data Protection Act 1998 and Freedom of Information Act 2000.