Tabor Street | Burnley | BB12 0HL

Extended Access

East Lancashire Alliance – Enhanced Access Service

The Enhanced Access has been launched in East Lancashire and will be provided by East Lancashire Alliance to increase the number of appointments available to patients in the area. Every GP practice in Burnley, Rossendale, Hyndburn, and Ribblesdale will be involved in the new Enhanced Access scheme.

The Enhanced Access scheme means that patients can make an appointment via their registered practice to see a variety of Health Professionals such as GPs, ANPs, PNs, HCAs and Clinical Pharmacists which are delivered F2F and remotely Mondays to Fridays from 18:30 – 20:45, and 09:00 – 17:00 on a Saturday. This service has been set up by East Lancashire Alliance on behalf of Primary Care Networks to improve services available to patients outside GP core hours.

The Clinicians will be able to access patients full medical record (including their practice notes), request tests and investigations, as well as completing referrals for them into further services and care. Anything added to the patients record during the Enhanced Access Consultation will go straight back to their registered practice so they can be kept up to data with anything that may have changed or been updated on the record.

Appointments for services provided to all the patients in Burnley Practices are available from within the Burnley Group Practice Suite inside the St Peters Health Care (St Peter’s Leisure Centre, Church St, Burnley BB11 2DL) Monday to Saturday.

If you would like one of these appointments, please ask the Reception Team at your practice for more information.

 

Stoptober

Stoptober and Local Stop Smoking Support Services in Lancashire Quit Squad provides stop smoking support in the Lancashire Area. For further information on the provision of stop smoking support services in Cumbia, Blackpool and Blackburn with Darwen, please see the links below: Find Your Local Stop Smoking Service: https://www.nhs.uk/better-health/quit-smoking/

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999

Data Protection Act 1998

The Practice fully complies with the Data Protection Act 1998. Under the Act patients have a right to be informed whether personal data about them is being processed and have the right of access to the data.

Confidentiality

Practice Staff are bound by the same confidentiality rules as Doctors. We comply fully with the Data Protection Act 1998 and Freedom of Information Act 2000.